Returns & Exchanges

RETURNS & EXCHANGES

At Aprikose, your satisfaction means everything to us. If you're not completely happy with your purchase, we accept returns within 14 days of delivery for store credit or exchange only.

Please note: we do not offer refunds.

ELIGIBILITY REQUIREMENTS

To qualify for a return, items must be:

  • Unused, unwashed, and in original condition

  • In the original packaging, with tags attached

NON-RETURNABLE ITEMS

The following items are final sale and cannot be returned or exchanged:

  • Undergarments, including socks and underwear

  • Magazines

  • Items marked Final Sale

  • All discounted or sale items

HOLIDAY & SEASONAL ITEMS

Items sold as part of our seasonal or holiday collections marked FINAL SALE are not eligible for return or exchange.

STORE CREDIT

Shop credit can be used both in-store and online.
To redeem your credit for an online purchase, please contact hello@shopaprikose.com as well as visit our Returns Center.

HOW TO START A RETURN

To request a return for store credit or an exchange, please visit our Returns Center.

Please do not send your purchase back to the manufacturer.

Once we receive and inspect your return, you’ll receive an email notification regarding the status. If approved, store credit will be issued or your exchange will be processed. Approval is at the sole discretion of Aprikose.

SHIPPING COSTS

Customers are responsible for the cost of return shipping.
Original shipping charges are non-refundable.

DAMAGED OR LOST ITEMS

We pack every order with care and attention to detail. However, once your package leaves our facility, Aprikose is not responsible for lost or damaged items in transit.
If your order arrives damaged or is lost, we recommend contacting the shipping carrier (e.g., UPS or Canada Post) directly to file a claim.