Returns & Exchanges

Returns

Your satisfaction is our top priority. If for any reason you are not pleased with your purchase, we will gladly accept return within 14 days of receiving your purchase. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items include magazines and undergarments, including socks and underwear.  Only regular priced items may be refunded, unfortunately sale items cannot be exchanged or refunded.

Seasonal Misha & Puff Knit Collections are FINAL SALE. Due to Misha & Puff handmade nature, and coveted following upon its release, we cannot accept cancellations. 

Please note:
As  part of our seasonal holiday collection, items marked final sale are not eligible for return or exchange.

To complete your return, follow this link to our Returns Center. 

Please do not send your purchase back to the manufacturer.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges (if applicable)

Lost or Damaged Item Policy:

At Aprikose we take utmost pride in curating high grade products. Our Quality Control policy is is of great importance, and we can assure you that upon selecting and packing your orders that we do so with care and attention to detail. We do not proceed to send a defective item, however, if your item(s) are damaged in transit - we encourage you to investigate this issue with respective Carrier (UPS, Canada Post). We cannot take responsibility for any orders once they leave our pocession. This may include items that are: damaged or lost in transit, or have been damaged upon recieval. 

Return Policy on Sale items: 

We are happy to offer the occasional sale on specialty items. However, due to the nature of discounted products: all sale items are final sale and cannot be returned or exchanged. If you are disatified with an order placed during a sale, we encourage you to gift to a friend, family member, or someone in need! 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.