Shipping

Shipping Policy

Canada

  • Flat rate shipping: $15 CAD on all orders

  • Orders ship within 1–5 business days of order processing

  • Shipped via Canada Post, Purolator, or UPS using expedited parcel service

  • All shipments include tracking and are insured up to $100

  • Tracking information will be emailed once your order ships

  • Yukon, Nunavut, Northwest Territories, Newfoundland + Labrador incurs a Flat Rate Shipping of $25 CAD on all orders.

Local Pickup

  • Free local pickup is available at our storefront:
    92 Gore Street East, Perth, Ontario

  • You will be notified when your order is ready for pickup

United States

  • Flat rate shipping: $25 USD on all orders

  • Orders ship via Purolator (DDU – Delivered Duty Unpaid)

  • Import duties, taxes, and customs fees are not included at checkout

  • Any additional fees charged by US Customs are the responsibility of the customer

  • At this time, DDP (Delivered Duty Paid) is not offered

International Orders

  • Shipping rates are calculated at checkout based on destination

  • Estimated delivery time: 10–21 business days

  • We recommend selecting a shipping method that includes tracking

  • Import duties, taxes, and customs fees are not included at checkout

  • Any additional fees charged by US Customs are the responsibility of the customer

  • At this time, DDP (Delivered Duty Paid) is not offered

Returns, Failed Delivery & Additional Charges

  • Any orders returned, abandoned, or undelivered due to unsuccessful delivery attempts may incur additional fees

  • These charges, including return shipping costs, will be billed to the customer

  • Oversized or irregularly shaped items may require additional shipping charges; if applicable, we will contact you after checkout

Additional Information

  • We use eco-conscious packaging and aim to minimize waste

  • Delivery timelines are estimates only and are not guaranteed

  • Delays may occur due to customs processing, holidays, or carrier-related issues beyond our control

  • Once an order has shipped, Aprikose is not responsible for packages lost, stolen, or delayed in transit

  • Packages marked as delivered by the carrier are not eligible for replacement or refund

  • Customers are responsible for providing accurate and complete shipping addresses

  • Shipping fees, duties, and taxes for returns and exchanges are the responsibility of the customer

  • Any additional shipping costs for exchanges will be charged to the customer